Privacy Policy
Last updated: July 2026
Loculia ("we", "us", "our") is an Australian eyewear brand. This policy explains what information we collect when you visit loculia.com or purchase from us, and how we use and protect it. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
When you visit our website or make a purchase, we collect certain information about you, including:
- Personal information (name, email address, shipping address, phone number)
- Payment information (processed securely by Shopify Payments and other authorised providers. We do not store card details)
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, referring URLs)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send promotional emails (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information. We share it only with trusted partners who help us run the business: Shopify (storefront and payments), our shipping carriers, and email and analytics tools such as Meta Pixel. We may also disclose information where required by Australian law.
4. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections.
5. Cookies
We use cookies and similar technologies (including Meta Pixel) to enhance your browsing experience, remember your cart, measure site traffic, and personalise marketing. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at Loculiaco@gmail.com
